The most effective way to expand a business and ensure sustainable growth is by implementing systems. The process of organising your company’s operations ensures everyone is aware of what they should be doing which allows them to step away from managerial and tactical positions and achieve real results while also being accountable. This requires a system that lets you to write down the rules of your company’, so that routine tasks can be handled themselves and free up time for the more important tasks. A company management system is designed to accomplish this goal.
The aim of a management system is to create an array of policies, procedures and guidelines that will ensure that all functions of a business are performed according to the best practices. These systems are designed to achieve different corporate goals, which include improving operational efficiency and financial success. They also aim to improve relationships with clients and product quality, as well as worker safety and environmental performance.
They are usually founded on the PDCA cycle and involve the creation of processes that document, examine and implement improvements to existing methods in a systematic fashion. Some of these processes are designed to meet specific standards like ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 security of information.
A quality company management system must be simple to use, and accessible to all employees. This could be in the form of a light weight application that lets anyone easily edit and publish new workflows or quality documents, or it could simply be a simple matter of making a business process map available via an intranet. Whatever method is chosen it is vital that the system is easily modified to ensure it always reflects the current practices of the company. This reduces the risk of it becoming obsolete, a common problem with more formalized manuals or software applications that require specialist skills to maintain.